The Secrets of Employee Retention
Excellent Coaching, Smart Management and Leading by Example
In this seminar you will dramatically increase your ability to retain “the right employees” by learning what it takes to be an excellent coach, how to manage projects and events rather than people, and how these two abilities make you a person who leads by example.
As employees, managers, and leaders we always need new knowledge and understanding of what creates authentic employee loyalty. Surveys show that the key factor in an employee’s positive experience is the quality of their relationship with the person they report to; and what that person provides for them.
We have discovered company loyalty, and thus retention, is created when four fundamental qualities are present in peoples’ relationship with the person they report to:
- Being treated with respect and dignity
- Knowing they make a positive impact within the organization
- Being listened to
- Being given enough responsibility.
We have learned that when employees have these four experiences in their work-place, they are loyal to their organization; and that in fact compensation is 5th on people’s list of what has them stay with or leave their company.
How does a manager create an environment where employees are satisfied and fulfilled?
- The secret is having a relationship with the people who report to you where they trust you to
Coach them as well as manage them. - If you try to just manage people, they often feel micro-managed and mistrusted.
- If you coach them in conjunction with your management style, they feel empowered.
- Empowered employees feel like winners and winners stay where they are winning.
What makes a great Coach?
- Coaching is about performance.
- Great coaches know how to make tasks simple to accomplish and how to create an environment where one is safe to be at risk.
- A great coach is always willing to learn, demonstrate compassion, and demand excellence and integrity.
What makes a great Manager?
- Great managers translate the future and its vision into “execute-able” actions. Management is fundamentally grounded in productivity and results.
- Great managers have more power when they understand how to switch their focus from results to accomplishment and fulfillment
